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Resources for Navigators and assisters

Consumers need your help to make sense of the Affordable Care Act (ACA) and their health plan options.  We’re here to help you.

Helpful resources

Health plan basics

Must-know info about Open Enrollment, financial help options and more. 

ACA plan basics

Bill pay guidance

Easy ways to pay online, by mail, by phone or at any CVS Pharmacy® store location.

Billing options

 

Go-to contact info

Important phone numbers, websites and other resources in one handy spot.

View contact info

Tools and training

Official marketplace programs and resources to help you help consumers.

Learn more

Check out our plans – there may be one for your clients!

Open Enrollment ended. But your clients can still get coverage if they’ve had a big life change that qualifies them for a Special Enrollment Period. Simply search your client’s ZIP code to see if our plans are in their area.  

Great news — we’ve got plans for you

Visit our simple shopping site to get coverage for 2022 and see if you qualify for financial help.

Remember to stop back on November 1 during Open Enrollment to choose your 2023 plan.

Find a plan

We’re not in your area … yet

We’ve got plans to bring our ACA individual and family plans to more areas. For now, we want to make sure you’re covered.

Had a big life change? You can still get coverage for 2022. Visit the Health Insurance Marketplace® to shop for plans and see if you qualify for financial help.

Remember to visit the Marketplace on November 1 during Open Enrollment to choose your 2023 plan.

Find a plan on HealthCare.gov

Great news — we’ve got plans for you through our relationship with Banner|Aetna

That means you can sign up for ACA individual coverage through Banner|Aetna. Visit their website to check out plan features, shop 2022 plans and see if you qualify for financial help.

Remember to stop back on November 1 during Open Enrollment to choose your 2023 plan.

Find a plan on BannerAetna.com

Great news — we’ve got plans for you through our relationship with Aetna CVS Health

That means you can sign up for ACA individual coverage through Aetna CVS Health. Visit their website to check out plan features, shop 2022 plans and see if you qualify for financial help.

Remember to stop back on November 1 during Open Enrollment to choose your 2023 plan.

Find a plan on AetnaCVSHealth.com

Resources for you and your clients

Provider lookup tool

Is your client’s doctor covered? No need to pull out that directory. You can find our participating providers right here.

Find a provider

Medication finder

When your clients ask if their medicine is covered, you’ve got the answer with a quick search on our prescription drug lookup tool.

Find 2023 covered drugs

What's great about Innovation Health®   

From quality coverage and expertise to local walk-in care options, your clients will love our ACA individual plans.

Check out the benefits

Making sense of ACA coverage  

Easy-to-navigate information on ACA coverage basics, financial help options, common insurance terms and more.

See how coverage works

The questions consumers are asking  

Simple answers to the questions you’re most asked about our plans, like how to pay premiums or see if a doctor is in-network.

Find FAQs and answers

Northern Virginia market summary (English)

Northern Virginia market summary (Spanish)

Help that’s here for you

Whatever you need help with — plan details, coverage area or anything else — we’re here to help.

Call our navigator line at
1-844-383-6125 (TTY:711)
Mon. – Fri. 8 AM to 9 PM ET

Now that’s innovation

Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and remarkable access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.

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Legal Notices & Privacy Policies

Health benefits and health insurance plans are offered and/or underwritten by Innovation Health Insurance Company and Innovation Health Plan, Inc. Innovation Health Insurance Company and Innovation Health Plan, Inc. are affiliates of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Each insurer has sole financial responsibility for its own products. Aetna and CVS Pharmacy®, Inc., which owns CVS® HealthHUB™ locations, and MinuteClinic®, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. 

Language Assistance Language assistance can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…