Members
To speak with someone about your Innovation Health coverage, please call the Member Services phone number on your member ID card or log in to your secure member website for move specific information about your coverage.
Employers
Learn more about our health plans by calling your broker or sales representative.
Producers, Consultants & Brokers
If you have questions about becoming licensed with Innovation Health visit the Licensing & Appointments page.
If you would like information about Innovation Health plans, contact your Aetna representative.
Health Care Providers
For questions regarding claims log in to Innovation Health’s Provider website – Availity®
For other questions, please call the Provider Customer Service Line at 1-888-632-3862, or contact your Aetna representative.
Click here if you are interested in learning more about Mary Washington Health Alliance.
Click here if you are interested in becoming a participating provider with Aetna.
Logo Requests
If you would like to request the use of the Innovation Health logo, please contact us. Remember to include your name, company name and email address. We will then send you a request form to complete.
Now that’s innovation
Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and convenient access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.
