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Health Care Professionals

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Dedicated support to improve patient outcomes

Innovation Health is dedicated to helping you promote healthy well-being strategies and improving patient outcomes. Our goal is to provide you with tools and services that enable you to improve patient care, including:

  • Streamlined communication between providers and members 
  • Innovative technology and designated local account teams
  • Integrated medical management and patient care delivery systems
  • Secure real-time access to medical information and data

Our enhanced services are designed to:

  • Enhance provider connectivity
  • Enrich the member and provider experiences
  • Improve the full cycle of care for patients

Provider Manual

Innovation Health is the result of a collaboration between Aetna and Inova. Aetna performs certain services on behalf of Innovation Health under the brand name of Aetna. For more information on policies and procedures applicable to Aetna provider contracts for the Innovation Health network, please visit

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Together, better health

Inova and Aetna have partnered to transform the patient health care journey. Through integrated, coordinated team communication and innovative programs, our plans are personalized to fit your needs, at any stage. Discover how we help members achieve their health ambitions, right in their community.

Legal Notices & Privacy Policies

Health benefits and health insurance plans are offered and/or underwritten by Innovation Health Insurance Company and Innovation Health Plan, Inc. Innovation Health Insurance Company and Innovation Health Plan, Inc. are affiliates of Inova and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Each insurer has sole financial responsibility for its own products.

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Links to various non-Innovation Health sites are provided for your convenience only. Innovation Health and Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Innovation Health Insurance Company and Innovation Health Plan, Inc. (Innovation Health) are affiliates of Aetna Life Insurance Company (Aetna) and its affiliates. Aetna and its affiliates provide certain management services for Innovation Health.

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Notice: Beginning 7/23/19 the Innovation Health member portal has changed to the new Aetna Health portal.  This system transition will not affect any member or plan information and can still be accessed through the member portal "Log In" button on  This system transition is part of our ongoing goal to better serve our members and improve their experience.

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