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Get simple answers to the questions everyone’s asking.

Got a question about Innovation Health ACA individual plans?

There’s a great chance we’ve covered it here. Find simple answers about enrollment, our network, using your plan and more. 

Enrolling in a plan

See how easy it is to get coverage with tips to help you shop for ACA individal plans, qualify for savings and set up your member account.

Finding providers

Staying in-network helps you save, so here are steps to find network providers, change your primary care provider and more.

Using your plan

Learn how to make the most of your plan with information about wellness programs, cost-sharing and special plan discounts.

Paying your bill

You have convenient ways to pay your bill —and you’ll find all the answers about how and when to do it here.

Together, better health

Inova and Aetna have partnered to transform the patient health care journey. Through integrated, coordinated team communication and innovative programs, our plans are personalized to fit your needs, at any stage. Discover how we help members achieve their health ambitions, right in their community.

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Legal Notices & Privacy Policies

Health benefits and health insurance plans are offered and/or underwritten by Innovation Health Insurance Company and Innovation Health Plan, Inc. Innovation Health Insurance Company and Innovation Health Plan, Inc. are affiliates of Inova and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Each insurer has sole financial responsibility for its own products. Aetna and CVS Pharmacy®, Inc., which owns CVS® HealthHUB™ locations, and MinuteClinic®, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. 

Language Assistance Language assistance can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…