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Aviso sobre la no discriminación

Innovation Health cumple con las leyes federales de derechos civiles aplicables y no discrimina, excluye ni trata de manera diferente a ningún individuo por su raza, color, nacionalidad, sexo, edad o discapacidad.

Innovation Health brinda servicios y asistencia gratuitos a las personas con discapacidades y a las que necesitan asistencia de idioma.

Si necesita un intérprete calificado, la información escrita en un formato alternativo, servicios de traducción u otro tipo de servicios, llame al número que figura en su tarjeta de identificación (or) 855.228.0510.

Si cree que no brindamos estos servicios de manera adecuada o que discriminamos por alguna de las características mencionadas más arriba, puede comunicarse con el Civil Rights Coordinator y presentarle una reclamación:

Civil Rights Coordinator,
P.O. Box 14462 Lexington, KY 40512
1-800-648-7817, TTY: 711
Fax: 859-425-3379CRCoordinator@aetna.com

También puede presentar una queja en el portal de quejas en Internet de la Oficina de Derechos Civiles del Departamento de Salud y Servicios Humanos de los Estados Unidos en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, o por escrito a U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509 F, HHH Building, Washington, DC 20201. Además, puede llamar al 1-800-368-1019, 1-800-537-7697 (TDD).

Innovation Health es el nombre comercial que se utiliza en los productos y servicios proporcionados por Innovation Health Insurance Company o por Innovation Health Plan, Inc. Innovation Health es una compañía afiliada de Inova y de Aetna Life Insurance Company y sus compañías afiliadas. Aetna y sus compañías afiliadas ofrecen ciertos servicios de administración a Innovation Health.

Together, better health

Inova and Aetna have partnered to transform the patient health care journey. Through integrated, coordinated team communication and innovative programs, our plans are personalized to fit your needs, at any stage. Discover how we help members achieve their health ambitions, right in their community.

Legal Notices & Privacy Policies

Health benefits and health insurance plans are offered and/or underwritten by Innovation Health Insurance Company and Innovation Health Plan, Inc. Innovation Health Insurance Company and Innovation Health Plan, Inc. are affiliates of Inova and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Each insurer has sole financial responsibility for its own products.

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Links to various non-Innovation Health sites are provided for your convenience only. Innovation Health and Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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Innovation Health Insurance Company and Innovation Health Plan, Inc. (Innovation Health) are affiliates of Aetna Life Insurance Company (Aetna) and its affiliates. Aetna and its affiliates provide certain management services for Innovation Health.

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Notice:

Notice: Beginning 7/23/19 the Innovation Health member portal has changed to the new Aetna Health portal.  This system transition will not affect any member or plan information and can still be accessed through the member portal "Log In" button on innovationhealth.com.  This system transition is part of our ongoing goal to better serve our members and improve their experience.

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