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Our Effort to Reduce the Use of SSNs

Protect your medical records and identity

Because we’re committed to protecting the privacy of our members, we’re moving away from the use of Social Security numbers whenever possible. Thieves often steal Social Security numbers when they hack websites and computers. A Social Security number is not required for health care services.

Here's how you can help

If you're a health care professional working with us:

  • Collect the patient's member ID number, rather than a Social Security number.
  • For your own transactions, use your Employer Identification Number (EIN), rather than a Social Security number.

If you're an Innovation Health member:

  • Give your member ID number -- not your Social Security number -- when you go to the doctor, dentist or hospital.

If you're an employer working with us:

  • Work with your Innovation Health Contact or Account Rep to reduce the transmission of SSNs.

Now that’s innovation

Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and remarkable access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.

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Legal Notices & Privacy Policies

Health plans are offered and/or insured by Innovation Health Plan, Inc. (“Innovation Health”). Innovation Health® is the brand name used for products and services provided by Innovation Health Plan, Inc. Innovation Health Plan, Inc. is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

This material is for information only and is not an offer to contract. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Innovation Health. Provider participation may change without notice.

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