Protect your medical records and identity
Because we’re committed to protecting the privacy of our members, we’re moving away from the use of Social Security numbers whenever possible. Thieves often steal Social Security numbers when they hack websites and computers. A Social Security number is not required for health care services.
Here's how you can help
If you're a health care professional working with us:
- Collect the patient's member ID number, rather than a Social Security number.
- For your own transactions, use your Employer Identification Number (EIN), rather than a Social Security number.
If you're an Innovation Health member:
- Give your member ID number -- not your Social Security number -- when you go to the doctor, dentist or hospital.
If you're an employer working with us:
- Work with your Innovation Health Contact or Account Rep to reduce the transmission of SSNs.
Now that’s innovation
Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and convenient access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.
