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Dispute & Appeal Process: State Exceptions

Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

In the absence of an exception below, Innovation Health’s 180-day dispute filing standard will apply. The exceptions below apply to requests regarding members covered under fully insured plans only.

State Exceptions Table
State	Abbrv.	Exception Applies To	Time Allowed to File & Pursue a Dispute
Maryland	MD	All providers participating and non-participating.	365 Days

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Health plans are offered and/or insured by Innovation Health Plan, Inc. (“Innovation Health”). Innovation Health® is the brand name used for products and services provided by Innovation Health Plan, Inc. Innovation Health Plan, Inc. is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Aetna, CVS Pharmacy^® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health^® family of companies.

Availity^® is a registered trademark of Availity, LLC.

This material is for information only and is not an offer to contract. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Innovation Health. Provider participation may change without notice.

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Dispute & Appeal Process: State Exceptions

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