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Member Stories

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Real health care success stories about our members

When you buy an Innovation Health insurance plan, you get access to high quality care at a low cost. Backed by two industry leaders – Aetna and Inova – we’re transforming the way health care is delivered. But, don’t just take our word for it. Experience real stories from two of our members below and discover why our coordinated care is exceptional.

Meet Sanford**

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Sanford inherited an increased risk of early onset cardiovascular disease.

His cardiologist prescribed a drug for high cholesterol — it cost $200 out of pocket for every refill. The Innovation Health nurse concierge worked with his doctor to find an equally effective prescription that only costs $10 per refill.

That saved him $2,280 per year.

Plus, it saved Innovation Health $381,503 per year.

Meet Rebecca**

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Rebecca has depression and was recently in the emergency room (ER) for anaphylactic shock. She has six prescription medications.

We called her to make sure she knows why she was in the ER. We wanted to determine if her depression is well-managed and that she’s taking her medications as prescribed.

Next, we helped schedule an appointment with her primary care physician so they could set up a good care plan post-ER visit. If not, she could have very well ended up back in the ER.

**For illustrative purposes only.

Names and some details have been changed or omitted to protect member privacy.

These stories are not intended to provide any medical advice or recommend any specific health care strategy or course of treatment. If you have specific health care needs, or may be in need of health care treatment, please see a doctor or other health care provider.

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Have you experienced Innovation Health’s exceptional care coordination? Would you like to share your success story? Tell us about it. Simply fill in your information below. We’ll review your story. And a representative may contact you to learn more. Of course, we’ll get your permission to use your story.

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The Partnership

Together, Aetna and Inova are taking a new approach to the way health care is offered. With this innovative partnership, these two industry leaders aim to provide more efficient and effective patient care at a more affordable cost. By joining the right medical professionals with the right technology, patients receive the benefit of quality, personalized health care. 

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Health benefits and health insurance plans are offered and/or underwritten by Innovation Health Insurance Company and Innovation Health Plan, Inc. Innovation Health Insurance Company and Innovation Health Plan, Inc. are affiliates of Inova and of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. says:

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Innovation Health Insurance Company and Innovation Health Plan, Inc. (Innovation Health) are affiliates of Aetna Life Insurance Company (Aetna) and its affiliates. Aetna and its affiliates provide certain management services for Innovation Health.

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